1. Introduction
This Cookie Policy explains how Hello Dojo Inc ("Dojo", "we", "us", or "our"), together with its Spanish affiliate Samachi Ibiza SL, uses cookies and similar technologies on our websites, including dojo.com and related subdomains (collectively, the "Website").
This policy should be read alongside our Privacy Policy, which explains how we handle your personal data.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your experience.
2.1 Types of Cookies
By Duration:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
By Origin:
- First-party cookies: Set by the website you're visiting
- Third-party cookies: Set by other domains (e.g., analytics providers)
3. How We Use Cookies
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. They enable core features like security, authentication, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
session_id | Dojo | User session management | Session |
csrf_token | Dojo | Security (cross-site request forgery protection) | Session |
auth_token | Dojo | Authentication | 7 days |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting anonymous information.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ph_* | PostHog | Product analytics and usage tracking | 1 year |
ph_* | PostHog | Session recording (anonymized) | Session |
3.3 Functional Cookies
These cookies remember your preferences to provide enhanced features.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
language | Dojo | Language preference | 1 year |
cookie_consent | Dojo | Stores your cookie preferences | 1 year |
3.4 Marketing Cookies
We currently do not use marketing or advertising cookies. If this changes, we will update this policy and request your consent.
4. Similar Technologies
In addition to cookies, we use similar technologies:
4.1 Local Storage
We use browser local storage to:
- Store user preferences
- Cache data for performance
- Maintain session state
4.2 Device Identifiers (Mobile Apps)
Our mobile apps use device identifiers for:
- Analytics (PostHog)
- Crash reporting (Sentry)
- Push notifications (OneSignal)
These are covered in detail in our Privacy Policy.
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit our Website, a cookie consent banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking "Cookie Settings" in the website footer
- Clearing cookies through your browser settings
- Using browser privacy/incognito mode
5.3 Browser Settings
Most browsers allow you to:
- Block all cookies
- Block third-party cookies
- Delete cookies when you close your browser
- Be notified before cookies are set
Browser-specific instructions:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
5.4 Impact of Disabling Cookies
If you disable cookies:
- Essential website functions may not work properly
- You may need to log in repeatedly
- Preferences won't be saved between sessions
- We won't be able to improve the Website based on usage data
6. Third-Party Cookies
Our Website may include content from third parties that set their own cookies. We do not control these cookies. Please refer to the respective privacy policies:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| PostHog | Analytics | https://posthog.com/privacy |
| Stripe | Payments | https://stripe.com/privacy |
| Mapbox | Maps | https://www.mapbox.com/privacy |
7. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no universal standard for how websites should respond to DNT signals. We do not currently respond to DNT signals but honor your cookie consent preferences.
8. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you through the Website or by email.
9. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@hellodojo.ai
Postal Address: Hello Dojo Inc c/o Samachi Ibiza SL Ibiza, Balearic Islands Spain
10. More Information
For more information about cookies and how to manage them, visit:
- All About Cookies: https://www.allaboutcookies.org
- Your Online Choices (EU): https://www.youronlinechoices.eu